Privacy Policy

I. INTRODUCTION. REGIONAL PATTERNS (CALIFORNIA)

Denali Digital Bilişim Limited Şirketi (“we,” “us” or “our”) takes your privacy seriously. This Privacy Policy (“Privacy Policy”) explains our data protection policy and describes the types of information we may process when you install and/or use the Water Eject software application for mobile devices (the “App,” “Water Eject,” or “our App”).

Water Eject is a utility application that helps users play specific sound waves, vibration patterns, bass tones, and audio tests that may assist with removing water, dust, sand, or similar particles from phone speakers, earpieces, or other sound output areas. The App may also include speaker testing, tone testing, and decibel measurement features.

The App does not collect, process, store, or use face data. The App does not use facial recognition, biometric identification, camera-based scanning, or facial analysis.

When we refer to personal data or personal information, we mean any information of any kind relating to a natural person who can be identified, directly or indirectly, by reference to such data.

Our Privacy Policy applies to all users and others who access the App (“Users”).

For the purposes of the General Data Protection Regulation (GDPR), we are the data controller, unless otherwise stated.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. WHEN YOU USE THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.

IF YOU ARE A CALIFORNIA RESIDENT, PLEASE READ THE FOLLOWING IMPORTANT NOTICE

Under the California Consumer Privacy Act of 2023 (CCPA), California residents have the right to request:

The categories of personal information that are processed.

The categories of sources from which personal information is obtained.

The purpose for processing user personal data.

The categories of third parties with whom we may share your personal information.

The specific pieces of personal information that we may have obtained about a particular user, provided that the data given in the request is reliable enough to identify the user.

Please use the navigation links within this Privacy Policy:

PERSONAL INFORMATION

All about the categories of information, its sources, and purposes of processing.

Please note that according to CCPA, personal information does not include de-identified or aggregated consumer information.

SHARING

How your information can be shared.

Please note that third parties engaged in processing user data are service providers that use such information on the basis of an agreement and pursuant to a business purpose.

OPT-OUT OPTIONS

If you do not want us to process your personal information anymore, please contact us via email at support@denalidigital.co.

In most cases, there may be no way to maintain the App’s further operation without certain functional or technical data. Therefore, you may be advised to stop using the App and remove it from your device.

If you do not want us to share device identifiers, analytics data, advertising identifiers, or similar technical information with service providers, please check your device settings to opt out as described below.

REQUESTS

To submit a verifiable consumer request for access, portability, correction, or deletion of personal data, please contact us via email at support@denalidigital.co.

Please include the following phrase in the text of your request:

“Your rights to maintain confidentiality in the state of California.”

When submitting a verifiable request, you should be ready to:

Provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative.

This may include your name, email address, and other information reasonably necessary to verify your identity.

If you are making a request through an authorized agent, the agent must provide a written authorization or power of attorney signed by you.

Describe your request with sufficient detail so that we can properly understand, evaluate, and respond to it.

We will not be able to respond to your request or provide personal information if we cannot:

Verify your identity or authority to make the request.

Confirm that the personal information relates to you.

We may ask for additional information or documents to verify your identity.

We ensure that personal information provided in a verifiable consumer request will be used only to verify the requestor’s identity or authority to make the request and not for any other purpose.

We aim to respond within forty-five (45) days of receiving a verifiable consumer request. If we require more time, we will inform you of the reason and extension period in writing.

Please note that we are only required to respond to two requests per customer per year, where permitted by applicable law.

EQUAL RIGHTS

Nothing in the way we handle your request shall be interpreted as discrimination.

This means that we will not impose different pricing or product access restrictions based solely on your privacy choices. However, in some circumstances, we may not be able to provide certain services if you choose to delete or restrict information that is necessary for the App to function.

SALE OF DATA

We do not sell your personal data to third parties.

II. INFORMATION WE PROCESS

There are several categories of information that may be processed.

Functional Information

We process certain information when you use the App. This information may be necessary for the adequate performance of the App, to provide requested features, to validate purchases, to improve functionality, or to respond to your requests.

What data can be processed:

App Usage Information: Information about how you interact with the App, such as which features you use, session duration, selected sound modes, tone types, speaker test usage, and general App activity.

Audio Feature Information: The App may process your selected sound or test preferences, including Water Eject mode, Dust Eject mode, Speaker Check settings, Tone waveform selections, frequency selections, volume-related settings, and DB Meter usage. This information is used to operate the App’s utility features and improve the App experience.

Microphone-Related Information: If you use the DB Meter feature, the App may request microphone access to estimate or measure sound levels. Microphone access is used only to provide decibel measurement functionality. Unless clearly stated otherwise, we do not record, store, or share raw audio recordings from your microphone.

Contact Information: Name, email address, and any other content included in the email, which you may provide when contacting us via email or support form. This information is used to respond effectively to your inquiries, fulfill your requests, provide customer support, and send you communications that you request.

Subscription and Purchase Status: We may process limited information related to your subscription status, in-app purchase entitlement, trial status, renewal status, transaction identifiers, and premium access. We do not receive or store your full credit card, debit card, or payment account details.

Important Notice About Face Data

The App does not collect, use, disclose, share, or retain any face data or related information.

We do not request camera access for face scanning.

We do not collect facial photos.

We do not use facial recognition.

We do not create biometric templates, faceprints, or facial recognition profiles.

We do not use face data for identity verification.

We do not use face data for authentication.

We do not use face data for advertising.

We do not sell face data.

We do not share face data with third parties because the App does not collect face data.

Camera, Photo Library, and Health Data

The core features of Water Eject do not require camera access.

The core features of Water Eject do not require photo library access.

The core features of Water Eject do not require access to Apple Health, HealthKit, fitness data, heart rate data, blood pressure data, biometric health data, or similar health information.

If any future feature requests camera, photo library, or health data access, we will provide a clear explanation and request permission where required.

Information That Is Processed Automatically

When you use the App, some information about your device and user behavior may be processed automatically. This information may be non-personal or may be associated with your device or usage depending on the tools used.

We process this information based on our legitimate interest in improving our App, maintaining security, detecting technical issues, analyzing performance, preventing fraud, validating subscriptions, and providing users with the best possible experience.

We may use third-party automatic data processing technologies to analyze certain information sent by your device through our App, including analytics, crash reporting, attribution, advertising, and subscription management tools.

Some of these technologies may engage in automated processing of personal data, including profiling, which means evaluating certain personal aspects relating to you, such as preferences, interests, behavior, approximate location, or movements.

Processing through these technologies may start automatically when you first launch the App, depending on your device settings, App Tracking Transparency choices, consent choices, and applicable law.

Device Details

When you use a mobile device to access our App, some details about your device may be collected, including device identifiers.

Device identifiers are small data files or similar data structures stored on or associated with your mobile device, uniquely identifying it but not necessarily identifying you personally. Device identifiers may enable analytics, crash reporting, subscription validation, generalized reporting, fraud prevention, personalized content, or advertising by service providers.

What data can be processed:

Device Information:

Type of your device

Operating system and version

Model and manufacturer

Screen size, screen density, and orientation

Device language

Audio volume

Battery status

Device memory usage

App version

App build number

Internet Connection Details:

Mobile carrier

Network provider

Network type

IP address

Timestamp and duration of sessions

Connection speed

Browser type, where applicable

Location-Related Information:

IP address

Country code

Region, state, or city derived from IP address or device settings

Language settings

Time zone

The App does not require precise location data for its core Water Eject, Dust Eject, Speaker Check, Tone, or DB Meter features.

Device Identifiers:

Identifier for Advertisers for iOS devices, where permitted

Advertising ID or Android ID for Android devices, where permitted

Vendor identifiers

User identifiers, if set up by the App

Push notification tokens, if you enable notifications

Application Information:

App name

App version

API key or application identifier

Properties of the App

In-app events

Crash logs

Performance logs

Subscription status

Purchase events

Feature usage events

Cookies and Similar Technologies

When you use the App or related web services, cookies and similar tracking technologies may be used, including pixels, web beacons, scripts, SDKs, and local storage.

Why do we use cookies and similar technologies?

To optimize how our App operates.

To analyze how many users access specific areas or features within our App.

To understand App performance and technical issues.

To measure subscription performance and attribution.

To track which links, screens, or ads users interact with, where applicable.

To enhance marketing efforts and provide relevant content, where permitted.

We may also allow advertising, analytics, attribution, or subscription service providers to use cookies or similar technologies through the App.

Log File Information

Log file information may be automatically recorded each time you request access to the App.

When you use our App, analytics or technical tools may automatically log:

The time and date when you start and stop using the App.

How you interact with the App.

Screens viewed.

Feature usage.

Selected utility modes.

Errors, crashes, or technical issues encountered.

Subscription or paywall events.

Purchase validation events.

Ad-Related Information

If the App displays ads or uses advertising-related technologies, the following data may be recorded about ads displayed in the App:

Date and time a particular ad is served.

Whether the ad was clicked or resulted in a conversion event.

Type of ad, such as text, image, or video.

Ad placement within the App.

Whether you respond to the ad.

Advertising identifiers, where permitted by your device settings and applicable law.

In-App Events

When you use our App, analytics tools may automatically record user activity, such as:

Onboarding progress

Water Eject usage

Dust Eject usage

Speaker Check usage

Tone waveform selections

Sine, saw, square, and triangle tone usage

Frequency range selections

DB Meter usage

Subscription status

Payments and in-app purchases

Custom events

Crash and performance events

Third-Party Data Processing

Information processed automatically by advertising, analytics, crash reporting, attribution, subscription, or hosting tools may not always be under our direct control.

Some third-party services may process personal data using their own technologies. We do not control, supervise, or guarantee how independent third-party providers process your personal data outside our instructions and agreements.

If your data is processed by third-party services, their own privacy policies may apply. If you wish to inquire about your personal data held by these third parties, please contact them directly where applicable.

Payment Information

Our e-commerce provider, Apple, is responsible for billing, processing, and charging for in-app purchases made through the App Store.

Apple handles your personal payment information securely, and we do not have access to your full credit card number, debit card number, banking information, or App Store payment credentials.

For more information, please refer to Apple’s in-app purchase and privacy policies directly on the App Store.

III. THE PURPOSES OF PROCESSING YOUR PERSONAL DATA

Our mission is to provide users with a simple and useful sound-based utility experience while respecting user privacy. We may use your information for the following purposes:

(a) To make our service available.

We use functional information and information that is processed automatically to provide the App’s requested features.

(b) To provide Water Eject functionality.

We may process your selected settings, frequency preferences, mode selection, and usage activity to play sound waves, including frequencies between approximately 80 Hz and 160 Hz, that may help remove water from phone speakers or earpieces.

(c) To provide Dust Eject functionality.

We may process your selected settings and usage activity to play rhythmic bass sounds that may help loosen or remove dust, sand, or similar particles from speaker areas.

(d) To provide Speaker Check functionality.

We may process your selected speaker test preferences to test speakers, earpieces, and other sound outputs individually or together.

(e) To provide Tone functionality.

We may process your selected waveform preferences, including sine, saw, square, and triangle tones, to help users test speaker or earpiece sound quality.

(f) To provide DB Meter functionality.

If you grant microphone access, we may use the microphone to estimate or measure sound levels for the DB Meter feature. Unless clearly stated otherwise, we do not record, store, or share raw microphone audio.

(g) To improve, test, and monitor the effectiveness of our App.

We use automatically processed information to better understand user behavior and trends, detect potential outages and technical issues, and operate, protect, improve, and optimize our App.

(h) To provide subscriptions and in-app purchases.

We may process purchase status and entitlement information to unlock premium features, validate subscriptions, prevent fraud, and manage access.

(i) To provide interest-based advertising or other targeted content, where applicable and permitted.

We may use automatically processed information for marketing purposes, subject to your device settings, consent choices, and applicable laws.

(j) To communicate with you.

We use contact information to respond to your messages, provide support, receive feedback, and inform you about important changes to our policies or services.

(k) To prevent fraud, spam, and abuse and to enforce the law.

We may use your information to prevent, detect, and investigate fraud, security breaches, or potentially prohibited or illegal activities, protect our rights, and enforce our Terms of Use.

If any new purposes for processing your personal data arise, we will notify you before we start processing information for that other purpose by introducing the corresponding changes to this Privacy Policy, where required by law.

IV. SHARING OF YOUR INFORMATION

We do not collect, use, disclose, share, or retain any face data or related information.

We do not rent or sell your personal data to third parties.

We may share limited information with service providers that help us operate the App. These service providers may include cloud hosting providers, analytics providers, crash reporting providers, subscription management providers, attribution providers, advertising providers, customer support providers, and security providers.

We may share information from tools such as cookies, log files, device identifiers, advertising identifiers, subscription tools, and analytics events with third-party organizations that provide automatic data processing technologies for the App.

This information may allow third-party ad networks or attribution partners to deliver or measure advertisements that may be of interest to you, where permitted by your consent choices, device settings, and applicable law.

Microphone and Audio Data Sharing

If you use the DB Meter feature, the App may access your microphone to estimate sound levels. Unless clearly stated otherwise, we do not record, store, sell, or share raw microphone audio.

Microphone access is used only to provide the DB Meter feature.

Generated or measured DB Meter values may be processed as app usage or technical data to improve the feature, troubleshoot performance, or provide functionality.

Third-Party Service Providers

If you want to learn more about these services and their privacy options, including opt-out options, please refer to their respective websites and privacy policies.

We are not responsible for any use of your personal data by third parties outside our instructions or outside the scope of our agreements with them.

Our App may contain links to third-party websites or services, or you may access the App from a third-party site. We are not responsible for the privacy practices of third-party sites or services linked to or from our App, including the information or content contained within them.

Disclosure of Personal Information

We may disclose your personal information under the following circumstances:

As required by law.

When we believe, in good faith, that disclosure is necessary to protect our rights, ensure user safety, investigate fraud, or respond to government requests.

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, or sale of all or part of our assets. In such cases, you may be notified via email and/or a prominent notice in our App about any changes in ownership or how your personal information will be used, where required by law.

V. INTERNATIONAL DATA TRANSFERS

We operate in a cross-border environment and may provide the App to users worldwide.

We, along with third-party organizations that provide hosting, automatic data processing technologies, analytics, advertising, subscription management, attribution, crash reporting, or security services for the App, may transfer information across borders and from your country or jurisdiction to other countries or jurisdictions worldwide.

If you are located in the European Union, the United Kingdom, Turkey, or other regions with data protection laws that may differ from those in the United States or other countries, please note that your personal information may be transferred to a country or jurisdiction that may not have the same data protection laws as your country.

This means that your personal information can be transferred to:

A third country.

A territory or one or more specified sectors within that third country.

An international organization, where data protection and confidentiality regulations may not provide the same level of protection as your country.

Where required, we use appropriate safeguards designed to protect personal information transferred internationally, such as contractual safeguards, technical security measures, and vendor review processes.

For data storage and processing, we may use third-party hosting and service providers. We take your privacy seriously and use reasonable technical and organizational measures designed to protect personal data.

VI. HOW LONG WE USE YOUR PERSONAL DATA

We generally retain your personal information for as long as necessary to:

Provide the functional services of the App.

Provide Water Eject, Dust Eject, Speaker Check, Tone, and DB Meter features.

Validate subscriptions and purchases.

Comply with legal obligations.

Resolve disputes.

Enforce agreements.

Prevent fraud and abuse.

Maintain security and backups.

We do not collect or retain face data.

Unless clearly stated otherwise, we do not record or retain raw microphone audio from the DB Meter feature.

App usage data, technical logs, analytics events, crash reports, subscription status, and support communications may be retained for longer periods where necessary to provide App functionality, comply with legal obligations, support users, or protect our rights.

If you no longer want us to use your information, you may request that we erase your personal data, subject to legal and technical limitations.

However, some data may still be retained for a certain period, but no longer than necessary for the storage purpose, for:

Legal compliance, such as taxation, accounting, audits, and consumer protection obligations.

Security and backup purposes.

Fraud prevention or protection against malicious acts.

Dispute resolution.

Enforcement of our Terms of Use.

VII. EXERCISING YOUR RIGHTS

Applicable data protection laws may provide you with certain rights regarding your personal information.

Depending on your location and applicable law, you may have the right to:

Access & Portability – Request copies of your personal information.

Correction – Request corrections to inaccurate or outdated personal data.

Deletion – Request that your personal data be deleted.

Restriction of Processing – Under certain circumstances, limit the ways in which your data is processed.

Objection – Object to certain types of processing.

Withdrawal of Consent – Withdraw consent where processing is based on your consent.

Opt-out of Sale or Sharing – Where applicable, opt out of sale or sharing of personal information.

To exercise any of these rights, you can contact us at:

support@denalidigital.co

We enforce the above-mentioned rights only concerning information that we physically access, control, or store.

Where your personal data is processed automatically by independent third-party providers, you may need to contact those providers directly to exercise certain rights.

If your personal data is processed for direct marketing purposes, you have the right to opt out of such processing at any time.

VIII. HOW TO OPT OUT

Opt-out of Marketing Tracking

If you do not want third-party service providers to personalize ads based on your interests, follow the instructions below:

iOS: Settings \> Privacy & Security \> Tracking \> Allow Apps to Request to Track \> Off, or manage tracking permission for the App individually.

iOS Advertising Identifier: Settings \> Privacy & Security \> Apple Advertising \> Personalized Ads \> Off, where available.

Android: Settings \> Google \> Ads \> Delete advertising ID or Opt out of Ads Personalization, depending on your Android version.

Please note that even if you opt out of interest-based advertising, you may still receive contextual ads based on other non-personal information.

Opt-out of Microphone Access

If you do not want the App to access your microphone, you can disable microphone permission in your device settings.

iOS: Settings \> Privacy & Security \> Microphone \> Water Eject \> Off.

Android: Settings \> Apps \> Water Eject \> Permissions \> Microphone \> Deny.

If you disable microphone access, the DB Meter feature may not function properly.

Opt-out of Notifications

If you do not want to receive App notifications, reminders, updates, or related notices, you can disable notifications in your device settings.

iOS: Settings \> Notifications \> Water Eject \> Allow Notifications \> Off.

Android: Settings \> Apps \> Water Eject \> Notifications \> Off.

Opt-out of Location Data Processing

The main features of Water Eject do not require precise location data. If any future feature requests location access, you may deny or disable it in your device settings.

iOS: Settings \> Privacy & Security \> Location Services \> Water Eject \> Never.

Android: Settings \> Apps \> Water Eject \> Permissions \> Location \> Deny.

IX. SECURITY

The security of your personal information is highly important to us.

We follow generally accepted industry standards and use reasonable technical and organizational measures to protect personal data both during transmission and once received.

We take reasonable and appropriate measures to protect personal information from:

Loss

Misuse

Unauthorized access

Disclosure

Alteration

Destruction

We implement technical and organizational security measures, including:

Data Minimization – Only collecting data reasonably necessary for the App’s features.

Encryption – Encrypting personal data where reasonably possible during transfer and storage.

Access Control – Restricting access to personal data to authorized personnel and service providers.

Limited Retention – Keeping personal information only as long as reasonably necessary.

Vendor Review – Working with service providers that are expected to maintain appropriate privacy and security standards.

Despite our best efforts, no system is 100% secure. In the event of a data breach, we will notify affected users in compliance with applicable laws.

For security concerns, contact us at:

support@denalidigital.co

X. CHILDREN’S PRIVACY

Our App is not intended for users under the age of 13\.

We do not knowingly collect personal information from users under the age of 13\.

We do not collect face data from any users, including children.

If we discover that we have inadvertently collected personal information from someone under 13 without appropriate parental consent, we will delete such information as soon as reasonably possible.

If you are under the required age in your country or region, please do not use the App or submit any personal information through the App without parental or guardian consent.

If you believe that we may have inadvertently collected data from someone under the age of 13, please contact us at:

support@denalidigital.co

XI. UTILITY AND DEVICE FUNCTION DISCLAIMER

Water Eject is a utility application that provides sound, frequency, vibration, speaker testing, tone testing, and DB Meter features.

The App does not guarantee that water, dust, sand, or any other substance will be fully removed from your device.

The App does not repair physical damage, liquid damage, corrosion, hardware failure, blocked components, or speaker defects.

The App is not a professional repair, cleaning, diagnostic, or technical inspection service.

DB Meter results may be approximate and may vary depending on device model, microphone quality, device case, distance from sound source, environmental noise, calibration differences, hardware condition, and operating system limitations.

For serious water exposure, dust exposure, sand exposure, distorted sound, abnormal speaker behavior, reduced audio quality, or suspected device damage, you should contact the device manufacturer, authorized service provider, or qualified repair professional.

XII. HOW TO CONTACT US

If you have any questions about this Privacy Policy, you may contact us at:

support@denalidigital.co

Denali Digital Bilişim Limited Şirketi

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